FAQ

Ok, so you need more info to get started with your web design. Here are the most common questions you have asked:

 

Q: How do we get started?

A: If you already have a domain name and hosting, you can send us the administration codes when you place your order here. If not, you can take advantage of out great offer. You can see details here.

Q: What do I have to do next?

A: You have to fill out the form mentioned before and through there, send us the necessary logo, texts and photos for your website. If you have any questions or trouble filling out the form, please contact us and we will help you step by step.

Q: How long will it take for me to have my website ready? 24 hours web design

A: Your website will be ready in 24 hours or earlier, starting from when we have ALL of your data available.

Q: Will I have an e mail account?

A: Of course, you will have ONE professional POP3 email and webmail account, that will work seamlessly with your domain name. All accounts are virus scanned at the server level so your risk of catching a virus will be greatly reduced. If you need more than one email accounts, you will have to contact us to get a quote for your specific needs.

Q: Can I choose another template besides the one you offer?

A: No, sorry. If you need us to work on a template of your choice, you will have to contact us to get a quote for your specific needs.

Q: Will my website be my property?

A: Yes. We do not do websites per month. You will never have an extra cost for your website. You will be the owner of your domain name, your hosting and your website. After we are finished, we will provide you with all the necessary administration codes, including codes for your website. You can enhance, change and work more at your website at any time.

Q: What platform do you build your websites on?

A: We build all of our websites on the open-source Content Management System (CMS) platform called WordPress.

Q: When I place my website design order, who will I be working with?

A: Once you place your web design order, a customer service representative will be in touch with you. The Project Manager for your project will also work with you closely. An account executive will be in contact with you if needed.

Q: Once the website is complete, can I update it myself?

A: Yes, you are the owner of your website and you can make changes at any time if you wish. After we are finished, we will provide you with all the necessary administration codes, including codes for your website.

As we designed you website, it would be easy for us to do changes and you may want to sign-up for one of our website maintenance contracts, as appropriate to you. A maintenance contract is a separate service and is NOT required to get web design service from us.

 

We will be happy to answer any other questions you have. You can send your questions here.